countries with direct routes and redundant SMPP.
The messaging infrastructure for companies that can't afford to drop a conversation. SMS, RCS, WhatsApp and Voice in a single API, with coverage across 180+ countries and intelligent fallback between channels.
countries with direct routes and redundant SMPP.
uptime backed by SLA, with automatic credits on failure.
average latency from POST to delivery on the handset.
messages routed per year. Zero queue, zero silent loss.
You set the rule. If SMS doesn't deliver in 30s, the system falls back to WhatsApp. If WhatsApp has no open window, it routes to Voice. All in the same call.
Tier 1 premium routes with automatic fallback between carriers. Merge field personalization, native opt-out, short and long codes in 80+ countries.
Rich messages with verified identity, carousels, buttons, and suggested replies. Native chat appearance on Android, with granular click analytics.
Official Meta BSP. Approved templates, media, lists, flows, and human handoff. Conversation analytics and per-conversation billing.
When SMS doesn't arrive, the call does. Multilingual TTS, programmable IVR, and encrypted recording. Verification that lands where text fails.
High-volume SMTP and API with dedicated IPs, managed DKIM/DMARC, and reputation monitored 24/7. A natural backup when mobile channels stall.
Push, Telegram, iMessage Business, and Apple Messages for Business on the open roadmap.
View roadmapAn HTTP call. A webhook. A CRM automation. Doesn't matter where it comes from, Global receives and classifies it.
POST /v1/messages
The engine picks the best route in real time, based on country, cost, historical latency, and last-hour delivery rate.
router.select(BR · ROUTE-A · 38ms)
DLR confirmation, automatic fallback if the route fails, webhook event in milliseconds. Track everything from the dashboard.
delivered · 1.84s · receipt #82A1
The same shape for SMS, RCS, WhatsApp or Voice. Set the preferred channel, the fallback order, done. Webhooks come back unified.
# Multi-channel send with fallback
curl https://api.globalmessaging.io/v1/messages \
-H "Authorization: Bearer $GM_KEY" \
-H "Content-Type: application/json" \
-d '{
"to": "+15551234567",
"preferred_channel": "whatsapp",
"fallback": ["sms", "voice"],
"content": {
"text": "Hi Joana — your order #82A1 is out for delivery.",
"template_id": "tx_order_shipped"
},
"callback_url": "https://app.yourcompany.com/hooks/gm"
}'
// Multi-channel send with fallback
import { GlobalMessaging } from "globalmessaging";
const gm = new GlobalMessaging({ apiKey: process.env.GM_KEY });
await gm.messages.send({
to: "+15551234567",
preferredChannel: "whatsapp",
fallback: ["sms", "voice"],
content: {
text: "Hi Joana — your order #82A1 is out for delivery.",
templateId: "tx_order_shipped",
},
callbackUrl: "https://app.yourcompany.com/hooks/gm",
});
# Multi-channel send with fallback
from globalmessaging import Client
gm = Client(api_key=os.environ["GM_KEY"])
gm.messages.send(
to="+15551234567",
preferred_channel="whatsapp",
fallback=["sms", "voice"],
content={
"text": "Hi Joana — your order #82A1 is out for delivery.",
"template_id": "tx_order_shipped",
},
callback_url="https://app.yourcompany.com/hooks/gm",
)
Segmented campaigns, cart abandonment, re-engagement, and rich RCS with link tracking.
Verification codes with SMS, Voice, and WhatsApp in automatic fallback. Built-in anti-fraud.
Orders, deliveries, invoices, confirmations. Critical messages get queue priority.
Unified inbox for SMS, WhatsApp, RCS, and email. Bot-to-human handoff without losing context.
Tier 1 carriers in the major markets, SMPP redundancy in every hub, active DR in 4 regions.
One-time purchase. No monthly fee. Credits valid for 12 months from purchase date. Pay in USD via Stripe, with local invoicing supported in BR.
Credits last 12 months from purchase. Use them when you need, no tight deadline.
30-day policy on unused credits. No questions, no friction.
Global Stripe in USD. Local BR invoicing via PIX, boleto and card available.
Volume above 12,000? Custom routing and dedicated numbers on quote.
Automated opt-out, consent management, immutable logs, encryption at rest and in transit. You'll never prove compliance by hand again.
Account in 2 minutes. First message in sandbox immediately. For high-volume production, KYC validation runs within 48h.
Yes. We're a Meta-approved Business Solution Provider with full template, list, flow, and Conversation API support.
Set the order on the API call or in global dashboard rules. If the preferred channel doesn't confirm delivery within the window, Global tries the next one automatically, no extra call needed.
Yes. We import templates, contacts, and rules. The migration team runs a 7-day parallel test to confirm delivery parity before the switch.
Yes. We have a public calculator and per-market contracts. Volume automatically reduces the base price at each tier.
Yes. 99.99% on Enterprise, 99.95% on Scale. Misses auto-credit your next invoice. No ticket needed.