CPaaS · MULTI-CHANNEL · PREMIUM ROUTES

Messages that cross the world. In seconds.

The messaging infrastructure for companies that can't afford to drop a conversation. SMS, RCS, WhatsApp and Voice in a single API, with coverage across 180+ countries and intelligent fallback between channels.

MESSAGES IN ROUTE NOW
14,732,901
All routes healthy BR · US · DE · MX · IN · ZA · SG · PT · CO · AR
AVERAGE DELIVERY
1.84s
COMPANIES SENDING AT SCALE WITH GLOBAL
NORTHWAVE Helio·Bank Atelier Studio monorail/io VERA TELECOM Casa Mariposa stack.fm PORTSIDE
01
180+

countries with direct routes and redundant SMPP.

02
99.99%

uptime backed by SLA, with automatic credits on failure.

03
1.8s

average latency from POST to delivery on the handset.

04
14B

messages routed per year. Zero queue, zero silent loss.

Five channels. One API.
A single dashboard.

You set the rule. If SMS doesn't deliver in 30s, the system falls back to WhatsApp. If WhatsApp has no open window, it routes to Voice. All in the same call.

SMS A2P

Tier 1 premium routes with automatic fallback between carriers. Merge field personalization, native opt-out, short and long codes in 80+ countries.

  • Dedicated short codes
  • Sub-second latency
  • Real-time DLR

RCS Business

new

Rich messages with verified identity, carousels, buttons, and suggested replies. Native chat appearance on Android, with granular click analytics.

  • Branded sender + verified badge
  • Product carousels
  • Quick replies

WhatsApp Business

Official Meta BSP. Approved templates, media, lists, flows, and human handoff. Conversation analytics and per-conversation billing.

  • Official BSP
  • Conversation API
  • Unified webhooks

Voice OTP

When SMS doesn't arrive, the call does. Multilingual TTS, programmable IVR, and encrypted recording. Verification that lands where text fails.

  • TTS in 36 languages
  • Programmable IVR
  • Native SMS fallback

Transactional Email

High-volume SMTP and API with dedicated IPs, managed DKIM/DMARC, and reputation monitored 24/7. A natural backup when mobile channels stall.

  • Dedicated IPs
  • Reputation desk
  • Dynamic templates

Need another channel?

Push, Telegram, iMessage Business, and Apple Messages for Business on the open roadmap.

View roadmap

From your API to your customer's pocket, in three steps.

1

You fire

An HTTP call. A webhook. A CRM automation. Doesn't matter where it comes from, Global receives and classifies it.

POST /v1/messages
2

We route

The engine picks the best route in real time, based on country, cost, historical latency, and last-hour delivery rate.

router.select(BR · ROUTE-A · 38ms)
3

We deliver

DLR confirmation, automatic fallback if the route fails, webhook event in milliseconds. Track everything from the dashboard.

delivered · 1.84s · receipt #82A1

One call. Any channel.

The same shape for SMS, RCS, WhatsApp or Voice. Set the preferred channel, the fallback order, done. Webhooks come back unified.

SANDBOX READY
# Multi-channel send with fallback
curl https://api.globalmessaging.io/v1/messages \
  -H "Authorization: Bearer $GM_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+15551234567",
    "preferred_channel": "whatsapp",
    "fallback": ["sms", "voice"],
    "content": {
      "text": "Hi Joana — your order #82A1 is out for delivery.",
      "template_id": "tx_order_shipped"
    },
    "callback_url": "https://app.yourcompany.com/hooks/gm"
  }'

Where Global doesn't fail.

A.

Marketing & Lifecycle

Segmented campaigns, cart abandonment, re-engagement, and rich RCS with link tracking.

3.4× average ROAS on RCS campaigns vs plain SMS.
B.

Verification & OTP

Verification codes with SMS, Voice, and WhatsApp in automatic fallback. Built-in anti-fraud.

99.7% completion rate on multi-channel OTP flows.
C.

Transactional Notifications

Orders, deliveries, invoices, confirmations. Critical messages get queue priority.

< 2s median latency on the critical BR route.
D.

Conversational Support

Unified inbox for SMS, WhatsApp, RCS, and email. Bot-to-human handoff without losing context.

42% drop in average response time.

Coverage across 180+ countries
with direct routes.

Tier 1 carriers in the major markets, SMPP redundancy in every hub, active DR in 4 regions.

AMERICAS
  • BrazilTier 1
  • MexicoTier 1
  • ArgentinaTier 1
  • United StatesTier 1
  • ColombiaDirect
  • Chile · Peru · UYDirect
EMEA
  • GermanyTier 1
  • United KingdomTier 1
  • Portugal · SpainTier 1
  • France · ItalyTier 1
  • South AfricaDirect
  • UAE · SaudiDirect
APAC
  • SingaporeTier 1
  • JapanTier 1
  • IndiaTier 1
  • AustraliaTier 1
  • IndonesiaDirect
  • Philippines · VietnamDirect

Packs that match your launch cadence.

One-time purchase. No monthly fee. Credits valid for 12 months from purchase date. Pay in USD via Stripe, with local invoicing supported in BR.

VALIDITY

Credits last 12 months from purchase. Use them when you need, no tight deadline.

REFUND

30-day policy on unused credits. No questions, no friction.

PAYMENT

Global Stripe in USD. Local BR invoicing via PIX, boleto and card available.

ENTERPRISE

Volume above 12,000? Custom routing and dedicated numbers on quote.

Ready for your stack.

HubSpotSalesforceKlaviyoShopify VtexMagentoZapierMake n8nSegmentCustomer.ioMautic

Compliance out of the box.

Automated opt-out, consent management, immutable logs, encryption at rest and in transit. You'll never prove compliance by hand again.

Before you ask.

How long does it take to start sending?

Account in 2 minutes. First message in sandbox immediately. For high-volume production, KYC validation runs within 48h.

Are you an official WhatsApp BSP?

Yes. We're a Meta-approved Business Solution Provider with full template, list, flow, and Conversation API support.

How does the channel fallback work?

Set the order on the API call or in global dashboard rules. If the preferred channel doesn't confirm delivery within the window, Global tries the next one automatically, no extra call needed.

Can I migrate from another provider painlessly?

Yes. We import templates, contacts, and rules. The migration team runs a 7-day parallel test to confirm delivery parity before the switch.

Does the per-message price vary by country?

Yes. We have a public calculator and per-market contracts. Volume automatically reduces the base price at each tier.

Is the SLA real?

Yes. 99.99% on Enterprise, 99.95% on Scale. Misses auto-credit your next invoice. No ticket needed.

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